Shipping & General Policies
Shipping: All hats are shipped standard shipping from Monticello, Georgia 31036
Standard shipping cost are as follows
$5.99 shipping on orders from $1.00 to 39.00
Free shipping on orders over $40.00
* Current production time is approximately 2 days. If you need your item sooner or have a tight deadline, please email eroberts1414@gmail.com for expedited processing.
* For orders shipping outside the contiguous USA, the purchaser must pay all customs fees and duties, as required by their local residence. Our applied shipping fees include any processing/shipping costs within the USA only.
Returns & Exchanges:
* Customized items are non-returnable unless deemed damaged or defective. If there is any fault in craftsmanship or quality, we will repair/replace, or refund the item/s free of charge. We stand behind our work 100%! (NOTE) - Hats exposed to high volumes of dirt, sun, and sweat are likely to discolor which is not a defect in materials. Customers can access our full return policy by clicking here.
Order Cancellations
So long as production has not begun, orders may be canceled and refunded upon buyers' request. If production has begun, orders may not be canceled.
Acceptable forms of Payment
Orders can be processed by credit card or debit card. Customers wishing to pay by check must have prior approval. Pickup orders can be paid with cash.